Do you have a question or concern? Do not hesitate to contact us!
Be careful when you try the product. We do not accept returns that have been worn, scratched or have marks. If you are not 100 percent satisfied with your purchase, you may return your item in unworn condition and with original packaging within 14 days.
How do I make a return?
Before you return your product, please contact our customer service (firstname.lastname@example.org) before returning your product. Please note that all items must be returned in original purchase condition and packaging, within 14 days of delivery.
I picked the wrong size/color – how do I replace an item for another one?
If you are not satisfied with your product, please contact our customer service (email@example.com) before returning your product. We will do our very best to find a good solution.
How much is the return fee?
A return fee of 70 SEK (for Sweden only) will be deducted from your refund. The initial shipping cost will not be refunded.
How do I get my refund?
Your payment will be refunded using the payment option selected by you when placing your order. The transfer can take up to five business days, depending on your bank's refund process.